IOC STUDIO Privacy Notice

IOC STUDIO is an operating style of Ivy Chapter Limited; company registered in England and Wales No. 15466676. Registered Office: 71-75 Shelton Street, London WC2H 9JQ.

Ivy Chapter Limited is a registered data controller with the Information Commissioner’s Office in the UK with the registration reference ZB665329.

We are the controller of your personal data. This privacy notice indicates the requirements and expectations involved in processing personal information.

Contact Details

dataprivacy@iocstudio.com

What information we collect, use, and why

We collect or use the following information to provide services:

  • Names and contact details

  • Website user information (including user journeys and cookie tracking)

  • Information relating to general queries

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Addresses

  • IP addresses

  • Website and app user journey information

  • Records of consent, where appropriate

We collect or use the following personal information for dealing with queries:

  • Names and contact details

  • Correspondence

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights; these rights are set out in brief below.

Your right of access - you have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

Your right to rectification - you have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

Your right to erasure - you have the right to ask us to delete your personal information.

Your right to restriction of processing - you have the right to ask us to limit how we can use your personal information.

Your right to object to processing - you have the right to object to the processing of your personal data.

Your right to data portability - you have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

Your right to withdraw consent – when we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful basis for collecting or using personal information to provide services is:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful basis for collecting or using personal information for service updates or marketing purposes is:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful basis for collecting or using personal information for dealing with queries is:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

Directly from you

How long we keep information

The data retention schedule is three years.

For more information on how we store your personal information or the criteria we use to determine its retention, please contact us using the details provided above.

Who we share information with

Others we share personal information with:

  • Professional or legal advisors

  • Organisations we’re legally obliged to share personal information with

  • Suppliers and service providers

Sharing information outside the UK

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. The organisations involved in these transfers are detailed below. For further information, or to obtain a copy of the appropriate safeguards for any of these transfers, please contact us using the contact details provided at the top of this notice.

Organisation: Apple, Inc.

Category of recipient: Technology Services

Countries the personal information is sent to: Ireland, United States

How the transfer complies with UK data protection law: the country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge).

Organisation: Fastmail Pty. Ltd

Category of recipient: Technology Services

Countries the personal information is sent to: Australia, United States

How the transfer complies with UK data protection law: the country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge).

Organisation: Squarespace, Inc.

Category of recipient: Technology Services

Countries the personal information is sent to: Ireland, United States

How the transfer complies with UK data protection law: the country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge).

Concerns

If you have any concerns about our use of your personal data, you can raise a query with us using the contact information provided at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a query with us, you can also raise a query with the ICO.